

You can use the Support and Recovery Assistant (SaRA) to remove the license or the following steps (which are faster). To fix this, you need to remove the license for the Office version you no longer use. Or you switched from Office 365 Home or Personal subscription to an Office 365 Business subscription but are missing some business features because the license keeps reverting to the Home license. Unfortunately, Microsoft does not allow your OCC Office 365 account to transfer to a personal account.The problem: you had an Office 365 trial version or a subscription and switched to a different subscription or a perpetual license but are always being asked to sign in to activate the old license.

Locate the device you wish to deactivate, and click deactivate to the right of that device. At the top of the page, the section Manage installs will appear.Select Office 365 settings from the drop down.From the homepage, click on the gear on the top bar.Search for Microsoft Office 2016 and select itĪfter you have uninstalled Microsoft Office from a device, visit the OCC Office 365 homepage ( sign in here) to deactivate the license used so it can be applied to another device.Select Programs, or Programs and Features.If you decide to discontinue the use of one of your devices, get a new one, or decide you no longer want Microsoft Office installed, you can uninstall the applications and make one of your free licenses available to use on another device.

Uninstalling Office and Deactivating Licenses If you’re experiencing issues trying to install Office 365, see Troubleshoot Office installation with Office 365 for business. Any issues related to the use of Office 365 and its applications should be directed to Microsoft. The Helpdesk is available to troubleshoot log-in issues and can only provide limited support. Our Microsoft licenses allow the college to offer Office 365 as a free service to students and employees. How do I receive support or help for Office 365?

Active Students will receive the following:.Log in with your student e-mail address: (ex ) and the password you use to log into the OCC (Onondaga Community College) network. Office 365 Frequently Asked Questions How do I access Office 365?
